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  • Q1. What bookkeeping and accounting services do you provide?
    We offer comprehensive bookkeeping and accounting services, including: Recording daily transactions (income, expenses, and invoices) Bank reconciliation Financial statement preparation (Profit & Loss, Balance Sheet, etc.) Accounts receivable and payable management
  • Q2. Why do you use Xero for bookkeeping?
    Xero is a leading cloud-based accounting software that offers: Real-time financial data and reports Seamless integration with banks and other apps User-friendly features for invoice creation and payment tracking Multi-user access, so you can collaborate with us from anywhere Secure storage of your financial data
  • Q3. What industries do you serve?
    We serve a wide range of industries, including retail, e-commerce, professional services, F&B, startups, and more. Our services are tailored to meet the specific needs of your business.
  • Q4. How do we work together on Xero?
    Once you sign up, we will: Set up or migrate your existing data to Xero (if required). Grant you access to your Xero account. Collaborate with you to upload invoices, receipts, and documents to Xero. Regularly reconcile transactions, prepare reports, and handle compliance filings.
  • Q5. Will I need to upload invoices and receipts into Xero?
    Yes, we encourage you to upload invoices and receipts to Xero. It’s simple and can be done via the Xero app or email. We’ll guide you through the process to ensure everything is properly categorized.
  • Q6. Do you offer training for Xero?
    Yes, we provide training sessions to help you understand Xero’s basics, including uploading documents, generating invoices, and running basic reports.
  • Q7. How often do you update my accounts?
    We update your accounts weekly or monthly, depending on your business needs. This ensures that your financial records are accurate and up to date.
  • Q8. What are your pricing plans for bookkeeping services?
    Our pricing is customized based on: The size and complexity of your business The volume of transactions The specific services you need Contact us for a free consultation, and we’ll provide a tailored quote.
  • Q9. Are there additional costs for Xero?
    Xero charges a subscription fee based on the plan you choose (Starter, Standard, or Premium). We’ll help you select the best plan for your needs and can manage the subscription on your behalf.
  • Q10. How secure is my financial data on Xero?
    Xero uses industry-standard encryption and secure data centers to protect your financial information. Additionally, only authorized users will have access to your account.
  • Q11. Will my data be accessible if I stop using your services?
    Yes, your Xero account remains accessible to you even if you stop using our services. We will ensure a smooth handover of any necessary files or documents.
  • Q12. Can I access my financial data anytime?
    Absolutely. Xero is cloud-based, so you can log in to your account anytime from any device with an internet connection.
  • Q13. What if I already use another accounting software?
    We can migrate your financial data from most accounting software to Xero. Our team will ensure a smooth transition with minimal disruption to your business.
  • Q1. What services do you provide for income tax and GST compliance?
    We offer a full range of tax compliance services, including: Filing corporate income tax (Form C-S, C-S Lite, or C) Filing personal income tax for individuals GST registration, filing, and compliance Tax planning and advisory services Handling IRAS queries and tax audits Assistance with tax reliefs and exemptions
  • Q2. Why is tax compliance important?
    Tax compliance ensures your business avoids penalties and remains in good standing with Singapore’s Inland Revenue Authority (IRAS). Staying compliant helps protect your company’s reputation and allows you to take advantage of applicable tax incentives.
  • Q3. When is the deadline to file corporate income tax in Singapore?
    The corporate income tax filing deadline is: November 30 for paper filing December 15 for e-filing This applies to the Year of Assessment (YA) following the end of your financial year. For example, if your financial year ends on 31 December 2023, the filing deadline for YA 2024 is December 15, 2024.
  • Q4. What is Estimated Chargeable Income (ECI), and when must it be filed?
    ECI Filing Deadline: ECI must be filed within 3 months after the end of your company’s financial year unless exempted Exemption from ECI Filing: Your company is not required to file an ECI if: Your annual revenue is less than SGD 5 million Your ECI is zero (no taxable income)
  • Q5. What are the penalties for late corporate tax filing?
    If your company fails to file its tax return on time, IRAS may impose penalties, including: A fine starting from SGD 200 and increasing up to SGD 1,000 Summons to court if non-compliance persists
  • Q6. Are startups eligible for tax exemptions?
    Yes, under the Start-Up Tax Exemption (SUTE) scheme, qualifying new companies enjoy: 75% exemption on the first SGD 100,000 of chargeable income 50% exemption on the next SGD 100,000 of chargeable income This applies for the first three consecutive Years of Assessment. To qualify, your company must: Be incorporated in Singapore Be a tax resident in Singapore Have no more than 20 shareholders, with at least one holding 10% or more shares
  • Q7. Who is required to file personal income tax in Singapore?
    Individuals are required to file income tax if: Their annual income exceeds SGD 22,000 They are a resident or non-resident earning income in Singapore
  • Q8. When is the deadline to file personal income tax?
    The personal income tax filing deadline is: April 15 for paper filing April 18 for e-filing
  • Q9. What are the tax rates for individuals in Singapore?
    Singapore uses a progressive tax rate system for residents: The first SGD 20,000 is tax-free Subsequent income is taxed at rates ranging from 2% to 22%, depending on your income level For non-residents, income is taxed at 15% or the resident rate, whichever is higher.
  • Q10. What personal tax reliefs are available?
    Individuals can claim various tax reliefs, such as: Parent Relief Spouse/Handicapped Spouse Relief CPF Relief NSman Relief We’ll help you maximize your claims based on your eligibility.
  • Q11. What is GST, and who needs to register for it?
    GST is a consumption tax levied on the supply of goods and services in Singapore. Your business must register for GST if: Your annual taxable turnover exceeds SGD 1 million; or You expect your taxable turnover to exceed SGD 1 million in the next 12 months Voluntary registration is also available for businesses below this threshold.
  • Q12. When are GST returns due?
    GST returns must be filed quarterly (every 3 months). The due date is one month after the end of the GST accounting period. For example, if your GST period ends on 31 March, your filing is due by 30 April.
  • Q13. What are the penalties for late GST filing or payment?
    Late GST filing or payment may result in: A penalty of SGD 200 for each month the return is late, capped at SGD 10,000 Additional interest of 1% per month on overdue GST payments
  • Q14. How do you ensure GST compliance for clients?
    We help businesses with: GST registration and deregistration Quarterly GST filings Proper record-keeping of input and output tax Guidance on zero-rated and exempt supplies Managing audits and queries from IRAS
  • Q15. Can you help with tax audits and queries from IRAS?
    Yes, we handle all types of IRAS queries, audits, and disputes on behalf of our clients. We ensure your records are accurate and compliant, minimizing the risk of penalties.
  • Q1. What is a corporate secretarial service, and why is it important?
    Corporate secretarial services ensure that your company complies with the statutory requirements set by the Accounting and Corporate Regulatory Authority (ACRA) in Singapore. These include: Filing annual returns Maintaining statutory registers and records Preparing and filing resolutions Ensuring compliance with corporate governance standards Engaging professional corporate secretarial services helps you avoid penalties for non-compliance and allows you to focus on growing your business.
  • Q2. Do all companies need corporate secretarial services?
    Yes, under the Companies Act, all Singapore-incorporated companies are required to appoint a corporate secretary within 6 months of incorporation. The company secretary ensures compliance with ACRA's regulations and manages corporate filings.
  • Q3. What are the responsibilities of a corporate secretary?
    A corporate secretary in Singapore is responsible for: Maintaining the company’s statutory registers and records Filing annual returns with ACRA Drafting resolutions and minutes of meetings Ensuring compliance with the Companies Act Advising the board on corporate governance Coordinating shareholder and director meetings
  • Q4. Why should I outsource corporate secretarial services?
    Outsourcing ensures compliance, reduces administrative burdens, and provides access to professionals who are up-to-date with Singapore’s corporate regulations. This allows you to focus on business growth without worrying about legal or regulatory issues.
  • Q5. How do I incorporate a company in Singapore?
    To incorporate a company in Singapore, you need: A unique company name approved by ACRA. At least one shareholder (individual or corporate). At least one resident director (Singapore citizen, PR, or holder of an Employment/EntrePass). A resident company secretary (appointed within 6 months). A registered address in Singapore. A minimum issued capital of SGD 1. We handle the entire incorporation process, including name reservation, document preparation, and submission to ACRA.
  • Q6. How long does it take to incorporate a company in Singapore?
    In most cases, a company can be incorporated within 1-2 business days after all necessary documents and information are provided.
  • Q7. What types of business entities can I set up in Singapore?
    The most common types of entities are: Private Limited Company (Pte Ltd): Ideal for small and medium-sized businesses Sole Proprietorship: Suitable for individuals starting small-scale businesses Partnership: For businesses with 2 or more owners Limited Liability Partnership (LLP): Combines the flexibility of a partnership with limited liability protection
  • Q8. Can a foreigner incorporate a company in Singapore?
    Yes, foreigners can incorporate a company in Singapore. However, at least one resident director is required. Foreigners may either: Appoint a nominee director (a local resident) while they remain overseas, or Relocate to Singapore with an Employment Pass or EntrePass to fulfill the resident director requirement. We can assist with both incorporation and nominee director services.
  • Q9. What documents are needed for incorporation?
    The required documents include: Copies of the identification documents (NRIC/passport) of shareholders and directors Proof of residential address (e.g., utility bill or bank statement) The proposed company name and details of business activities Constitution of the company (formerly known as Memorandum & Articles of Association)
  • Q10. What are the annual compliance requirements for a Singapore company?
    Singapore-incorporated companies must: Hold an Annual General Meeting (AGM) (unless exempted) File Annual Returns (AR) with ACRA Maintain statutory records (e.g., Register of Members, Directors, and Secretaries) File Corporate Income Tax with IRAS File GST returns (if registered) We provide corporate secretarial services to help you meet these requirements on time.
  • Q11. When is the AGM and annual return filing due?
    The AGM must be held within 6 months after the end of your company’s financial year Annual returns must be filed within 7 months after the financial year-end If exempted from holding an AGM, the annual return must still be filed on time.
  • Q12. What happens if I miss an annual compliance deadline?
    Failure to comply with ACRA’s requirements may result in: Financial penalties Disqualification of directors Striking off of the company from the register We help you stay compliant and avoid unnecessary penalties.
  • Q13. What is a nominee director, and why might I need one?
    A nominee director is a local resident appointed to fulfill the statutory requirement for a Singapore company to have at least one resident director. This is often needed if all shareholders and directors are foreigners. The nominee director has no involvement in the daily operations of your business. We offer professional nominee director services to meet this requirement.
  • Q14. Can I use a virtual office as my company’s registered address?
    Yes, you can use a virtual office address, provided it is in Singapore and meets ACRA’s requirements. We can assist in providing a registered address service for your company.
  • Q15. Can I change my company name or structure after incorporation?
    Yes, you can change your company name or structure by filing the necessary resolutions and updates with ACRA. We can assist with the process, including updating your statutory records.
  • Q1. What is XBRL filing?
    XBRL, or eXtensible Business Reporting Language, is a standardized format for the preparation and submission of financial statements to the Accounting and Corporate Regulatory Authority (ACRA). It ensures financial data is machine-readable, making it easier for regulators, businesses, and other stakeholders to analyze and compare information.
  • Q2. Who needs to file financial statements in XBRL format?
    Most companies incorporated in Singapore (unless exempted) are required to file their financial statements in XBRL format with ACRA. This includes: Companies limited by shares Companies required to file full set financial statements with ACRA Exemptions apply to: Small companies (qualified under the "Simplified XBRL" filing) Solvent exempt private companies (EPCs)
  • Q3. What are the types of XBRL filing requirements?
    The type of XBRL filing depends on your company’s profile: Full XBRL: A complete set of financial statements in XBRL format Simplified XBRL: Required for smaller companies with less complex financial statements XBRL FSH (General): A set of financial highlights for companies preparing financial statements under specific standards
  • Q4. What is required to prepare and file XBRL?
    To prepare XBRL statements, you need: A copy of your financial statements in PDF format Detailed information such as balance sheets, profit and loss accounts, and other notes to accounts Compliance with ACRA’s BizFinx preparation tool or software We can assist in extracting, formatting, and submitting your financial statements in compliance with ACRA’s requirements
  • Q5. How long does it take to prepare XBRL financial statements?
    The time required depends on the complexity of your financial data and the type of XBRL filing. On average: Simplified XBRL: 2–5 working days Full XBRL: 5–10 working days Engaging a professional service ensures faster and more accurate preparation
  • Q6. What happens if my XBRL filing has errors or is incomplete?
    ACRA may reject your submission if there are errors or missing information. Non-compliance or repeated errors may result in penalties. We ensure your XBRL filing is error-free and adheres to ACRA’s requirements.
  • Q7. When is the XBRL filing deadline?
    XBRL filings must be submitted alongside your Annual Returns: Within 7 months after the end of your company’s financial year
  • Q8. What are the penalties for late or non-compliance with XBRL filing?
    Failure to comply with XBRL filing requirements may result in: Penalties for late submission of annual returns Additional administrative fines by ACRA We ensure timely and accurate submission to help you avoid penalties.
  • Q9. Do I need to purchase special software for XBRL filing?
    No, ACRA provides the free BizFinx Preparation Tool for XBRL submissions. However, the tool requires a thorough understanding of financial reporting and taxonomy. Our team uses this tool to ensure that your submission meets all technical and regulatory requirements.
  • Q10. Can I outsource XBRL preparation and filing?
    Yes, outsourcing to a professional service like ours is highly recommended. It saves time, ensures compliance, and minimizes errors. We handle everything from data extraction to submission, so you can focus on your business.
  • Q11. What is the difference between Full XBRL and Simplified XBRL?
    Full XBRL: Requires detailed disclosures, including all financial statements and accompanying notes. Simplified XBRL: Only requires key financial highlights, suitable for smaller companies. We’ll advise on the filing type applicable to your business.
  • Q1. What is business advisory, and how can it help my company?
    Business advisory services provide expert insights and strategies to help you improve business performance, make informed decisions, and achieve long-term growth. Our services include: Financial management and operational improvement Compliance and risk management
  • Q2. Why is management reporting important for my business?
    Management reports provide key insights into your company’s financial health and operational performance, enabling you to: Track progress toward business goals Identify areas for improvement Make informed decisions based on real-time data Regular management reporting ensures your business stays agile and competitive
  • Q3. What is financial forecasting and budgeting, and why is it necessary?
    Forecasting and budgeting involve planning and projecting your company’s financial performance to: Set achievable financial goals Optimize resource allocation Anticipate future challenges and opportunities These tools are essential for managing cash flow, improving profitability, and supporting strategic growth
  • Q4. What types of business advisory services do you offer?
    Our business advisory services include: Business process improvement and cost optimization Risk assessment and mitigation strategies Business performance evaluation and KPIs
  • Q5. How can business advisory services benefit startups?
    Startups face unique challenges, such as limited resources and high competition. We help startups by: Developing realistic business plans and strategies Guiding financial planning and funding processes Providing market analysis and growth insights Ensuring regulatory compliance
  • Q6. What is included in a management report?
    Our management reports include: Profit and loss (P&L) statements Balance sheet summaries Cash flow statements Key performance indicators (KPIs) Customized analysis based on your business needs
  • Q7. How often should I receive management reports?
    Management reports can be prepared: Monthly for detailed tracking Quarterly for performance reviews and strategy adjustments Annually for a comprehensive overview of the year We customize the reporting frequency based on your business requirements.
  • Q8. What is the difference between a financial forecast and a budget?
    Financial Forecast: Predicts future financial performance based on historical data and market trends. It is flexible and updated regularly Budget: A detailed financial plan outlining expected revenues, expenses, and resource allocation for a specific period. It is typically fixed for a financial year Both tools are critical for effective financial management.
  • Q9. How do you create accurate financial forecasts?
    We use a data-driven approach, combining: Historical financial data Industry trends and market analysis Realistic assumptions about future business conditions Our forecasting process ensures accuracy and reliability for better decision-making.
  • Q10. Why is budgeting important for my business?
    Budgeting helps you: Control expenses and manage cash flow effectively Set financial priorities and allocate resources efficiently Measure performance against goals Identify potential financial risks in advance
  • Q11. Can you help with cash flow forecasting?
    Yes, we specialize in cash flow forecasting to help you: Predict cash inflows and outflows. Plan for seasonal fluctuations or unexpected expenses. Ensure your business remains financially stable and prepared for growth opportunities.
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